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Infrastructure

1. Ohio Datacenter

Our Ohio datacenter is an excellent choice to host websites and applications. 

Network 
This Datacenter has taken fiber from 5 separate providers for redundancy. Their network providers are FNSI, Level3, XO, UUNet and AT&T.

Security 
To guard against line failure or intrusion, the data center is staffed 24 hours a day. Movement throughout the facility is escorted at ALL times. There is 24 hour closed circuit monitoring of all areas and entrances. Between the cameras, access control, and the security team, this place is pretty secure. 

Power 
The total incoming power is more than double of what is required to run the whole datacenter. There is an ATS (Automatic Transfer switch) in place to automatically kick in the generator in case of power failure. The datacenter is also equipped with redundant UPS systems to ensure clean power. 

Cooling
Redundant A/C systems, each running at 20% of its capacity, keep the server room cool. The units are alternated so that each one is kept in optimal condition.

2. Indican Data Center :

VSNL is India's largest Datacenter and ISP in terms of Bandwidth and subscriber base.

Bandwidth 
Almost all of India's international bandwidth (totalling to over 1 GBps) comes through VSNL. All other about 120 ISPs and Datacenters currently peer with VSNL for their bandwidth. This makes VSNL the most suitable datacenter for hosting content in India since it allows the content to be closest to all users in India. Even access from other countries to servers in India is quite fast as compared to other ISPs in India. All in all VSNL offers the fastest hosting option for content in India. 

Power 
VSNL has structured diverse data cabling paths to all server racks, and all servers receive conditioned power and 24-hour individual monitoring. They are housed in the Vashi CIDCO Complex, which maintains enough redundant power to run a tiny city. 

Connectivity 
VSNL is well connected. It has fibre running to 46 different countries with a total bandwidth of 800 MBps. Redundant connections ensure that Internet connectivity is available at all times 

Security 
To guard against line failure or intrusion, the data center is staffed 24 hours a day and monitored by a comprehensive security system incorporating biometric hand-scanning for strict access control. There is 24 hour video surveillance with as many as 8-10 cameras in a single room to monitor every activity. 

Cooling 
The data center includes 24-hour round-robin HVAC in an (n+1) architecture to maintain an optimal computer server environment. The temperature is maintained at all times. 

Networking Equipment 
All servers in the data center are placed on Cisco Enterprise switches running HSRP (hot failover) to ensure that information is transmitted to and from the server in the fastest way possible. Additionally, connecting the web server to a switch is significantly more secure than connecting it to a hub because packets are actively routed only across authorized channels. 
Most Indian companies until now were hosting their content with datacenters in the US. Now with a local hosting option the same web site can be hosted in India to achieve almost 6 times faster speeds for local Customers

UPTIME :

At Smile WebWorld, we host all our servers at WorldClass Datacenters worldwide, ensuring highest uptime commitments for all our Customers. Clients trust us with our hosting uptime. We have various well-defined processes in place to ensure greater than 99.999% uptime. 

Network Uptime 
The Smile WebWorld network has been engineered from the ground up to accommodate the high-availability demands of the internet's most popular websites. The datacenter and network have been optimized for outsourcing web servers. Smile WebWorld utilizes connections to multiple backbones to ensure that data reaches the end-user in the fastest, most efficient manner possible. We also have peering agreements with local ISPs to allow fast delivery of packets when possible. 

Monitoring 
We have monitoring systems which check uptime of not just our servers, but also EVERY service and resource of our servers. If there is ANY alert for any server all our support engineers are immediately alerted in the office. Additionally if this issue is not resolved within 5 minutes, then the issue is escalated, and SMS alerts are sent every 5 minutes to everyone including our Management, with the name of the server, and the problem with that server, until the issue is resolved. This allows us to detect and resolve any issue within minutes of it happening.

Smile WebWorld Server Security System  
 
Security measures are im plemented proactively at Smile WebWorld, unlike other Web Hosting companies where these measures are reactive. We have implemented in-house measures that ensure security of all our servers.
 
     
 
The Security Measures are undertaken at two different levels
 
     
 
Data Center Level
 
 
The data center is physically isolated from everyone but level three technicians. Public access is strictly forbidden. Access to the data center floors is restricted to those holding military-grade pass cards. To guard against line failure or intrusion, the data center is staffed 24 hours a day and monitored by a comprehensive security system incorporating biometric hand-scanning for strict access control. There is 24 hour video surveillance with as many as 8-10 cameras in a single room to monitor every activity.
 
     
 
Server Level
 
 
Smile WebWorld runs periodic security checks on the servers and generates reports with the following details using third party tools.
 
 
Services running on the server and versions of software used.
 
 
Up-to-date security vulnerability database. Over 1000 security checks are performed.
 
 
Reports which service is vulnerable and what action has to be taken with all the references to advisories from CVE, Bugtraq, CERT and other independent companies and organizations.
 
 
 
Apart from the above, there are other security measures taken on each server
 
 
Detection of any issues with the network, with risk levels of any problems detected (from Low to Very High).
 
 
Blocking of all the unwanted ports to prevent unauthorized intrusion by exploiting the vulnerable ports.
 
 
Changing the ports of services which are vulnerable to hack attempts and DoS attacks to some other unused ports. For example, the port of MS SQL 2000 port is changed from the default from 1433 to some other port.
 
 
Realtime Antivirus scanning for viruses as well as scheduled scans to prevent viruses from entering the server.
 
 
Realtime Email Antivirus scanning to prevent viruses from entering the Users’ inbox.
 
 
Setting security policies in the servers according to the RFCs specified by the various advisories.
 
 
Access to the servers limited to the Server Administrator.
 
 
Daily incremental Backup of Data and Databases to prevent the loss of data in event of a server failure.
Smile Kolhapur by Smile Webworld